Stop paying for the
night shift.
Every guest text answered in under 2 seconds. No staff needed.
“Suzy handled 47 guest texts last week. I didn’t answer a single one.”Ocean View Inn* based on pilot data
Today 9:41 PM
< 2s
Response time
94%
of guest questions resolved without staff
WiFi, check-in, policies, and more
based on Ocean View Inn pilot
24/7
No overtime
Running a motel means being on call at 2am. Fielding texts about WiFi passwords. Answering the same check-in question for the hundredth time.You didn’t get into hospitality to be a night clerk.Suzy handles all of it.
CURRENT PILOT PROPERTY
How it works.
We load your property FAQ
Takes 5 minutes. We pull your check-in times, WiFi, policies, and local info.
Guests text your number
No app, no download. They text the same number they already have.
Suzy answers instantly
Every question answered in under 2 seconds, 24/7, in the guest's language.
Watch Suzy work.
Scroll to see a real guest conversation play out in real time.
01
Suzy introduces herself.
The moment a guest checks in, Suzy sends a warm welcome. No staff needed.
02
Guest asks about WiFi. Answered in 1.3s.
The #1 guest question, answered instantly with verified property data.
03
Local recommendations, instantly.
Suzy pulls from your FAQ database to give accurate, personalized suggestions.
04
Maintenance issue. Manager notified instantly.
When it matters, Suzy bypasses AI and alerts your manager immediately.
01
Suzy introduces herself.
The moment a guest checks in, Suzy sends a warm welcome. No staff needed.
Try it yourself.
Type what a real guest would text.
Suzy AI
Sunset Motel · Myrtle Beach, SC
Powered by Suzy AI
This is a demo property. Your property’s real info would be loaded in.
Three ways Suzy saves you money.
SMS Shield
Guests text their questions and get accurate, grounded answers in under 2 seconds. If Suzy isn't confident, she sends it straight to you. No hallucinations, no guessing.
Voice AI Desk
Guests call and hear a natural, friendly voice, not a robot menu. Suzy speaks English, Spanish, Hindi, and Mandarin, and handles the same FAQs your front desk fields at 2am.
PMS Intelligence
Connects to Cloudbeds or Mews in minutes. Suzy knows who's checked in, what room they're in, and when they leave, so every answer is accurate and current.
Built for the operator,
not the algorithm.
Suzy only answers from your verified FAQ data. If she’s not confident, she hands off to you. No hallucinations. No guessing.
Priced by property size. Not by message volume.
Starter
Up to 40 rooms
- Unlimited guest text handling
- Answers grounded in your property data
- 911 & emergencies always reach a human
- Guests can opt out anytime, we handle the legal part
- Every conversation logged for your records
- Daily reports showing time and money saved
- 30-day free trial included
Pro
Most PopularFor properties 40–100 rooms
- Everything in Starter
- 24/7 AI phone answering
- Speaks English, Spanish, Hindi, and Mandarin
- Greets returning guests by name
- Syncs with Cloudbeds or Mews automatically
- Weekly reports emailed to you
- Priority support
Enterprise
For properties 100+ rooms or hotel groups
- Everything in Pro
- Dedicated account manager
- Custom FAQ training
- Multi-property dashboard
- SLA guarantee
- White-glove onboarding
No contracts. No setup fees. Cancel anytime.
Room count verified at signup.
See your savings.
Adjust the numbers to match your property.
Return on Investment
9.7x
ROI
Estimates based on industry averages for independent hotels and motels. Actual savings vary by property.
Questions hotel and motel owners ask us.
A night clerk costs $2,500+ a month, calls out sick, and turns over. Suzy costs $449/month, works 24/7/365, and answers within 1.3 seconds.
Zero IT required. We connect to your existing Cloudbeds or Mews system in 5 minutes. You don't change your workflow. Suzy just handles the guest communication.
Guests want fast, accurate answers. Suzy handles 94% of routine questions (WiFi, check-in, policies) in under 2 seconds. If there's an emergency, she texts you immediately so you can respond directly.
If Suzy's confidence drops below 90%, she automatically tells the guest she'll connect them with the front desk. No hallucinations, no guessing. She hands off cleanly every time.
Yes. Every guest interaction is logged and accessible in your dashboard. You'll also get a daily SMS summary showing interactions handled, time saved, and any escalations.
Yes. Suzy works with your existing hotel or motel phone number via Twilio. Guests text the same number they always have. Nothing changes on their end.
Ocean View Inn stopped answering(pilot in progress)47 texts a week.* based on pilot dataYou can too.
30-day free trial. No credit card required.