Why Suzy
The overnight shift
no one should have to pay for.
An overnight clerk runs $4,000–$6,500 a month. Suzy answers every guest call and text, all night, starting at $349.
The Problem
Your guests text at 2am. You shouldn't have to answer.
WiFi passwords. Check-in times. Parking instructions. These are questions with known answers that don't require judgment. They just require someone to be awake.
Independent motel operators cover the overnight shift themselves when they can't afford staff, or pay $4,000–$6,500/month to have someone else do it. Either way, the cost is real: in money, or in sleep.
Enterprise chains automated this years ago. The independent operator got nothing built for them. Until now.
The Difference
She answers the phone.
Most guest-messaging tools handle texts and leave the phone ringing. At 2am, your guests call. Suzy picks up, answers from your property's own information, and transfers the call to you the moment a human is needed.
Voice answering is live today, on the Pro plan. Guest texting is finishing carrier registration (A2P), the approval every business texting number in the US needs, and turns on at launch.
Every independent operator deserves a full night's sleep.
Purpose-built for AAHOA members and independent motel operators. Priced for families, not franchises.
60%
of US hotels owned by AAHOA members
$599/mo
replaces $4,000–$6,500 in overnight labor
24/7
coverage with a hardcoded safety gate
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