Simple, honest pricing.
No setup fees. No long-term contracts. Cancel anytime.
In short
Suzy AI costs $299 a month for the Base plan (500 included minutes) or $499 a month for the Growth plan (1,500 included minutes). Minutes past your plan are $0.25 each, and overage is capped at $500 a month. Modeled against a typical overnight front desk shift ($4,000 to $6,500 a month), that is an estimated 8 to 13 times return.
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Base
500 included minutes
Straight answer: guest texting is finishing carrier registration (A2P), the approval every business texting number in the US needs. Voice answering is live today.
- 500 included minutes each month
- Voice AI that answers calls automatically (live today)
- SMS guest communication 24/7
- Guests served in English and Spanish
- WiFi, check-in, check-out automation
- Maintenance request routing
- Safety gate, emergencies always reach you
- Daily reports showing time and money saved
- Email support
- No setup fees
Growth
Recommended1,500 included minutes
- Everything in Base
- 1,500 included minutes each month
- PMS sync (Cloudbeds and Mews)
- Guest personalization by name
- Analytics dashboard
- Priority support
- Dedicated onboarding call
Multi-property: contact us
More than one property
- Everything in Growth
- Multi-property dashboard
- Custom AI voice persona
- White-glove onboarding
- Monthly strategy call
- Direct founder access
No contracts. No setup fees. Cancel anytime.
Minutes past your plan are $0.25 each, and overage is capped at $500 a month.
Suzy ran pilot deployments at independent properties, replacing overnight desk coverage.