One pilot, tracked in the open.
Real, dated results from Suzy AI's pilots. No case studies published ahead of the data.
In short
Suzy AI ran pilot deployments at independent properties, replacing overnight desk coverage, starting with Oceanview Inn, a 45-room family-owned property in Emerald Isle, NC. This page tracks real, dated results as they are published, including projected labor savings, resolution rate, and guest coverage.
Oceanview Inn
Emerald Isle, NC · 45 rooms
A family-owned coastal property, and where Suzy's pilot work started. Suzy answers guest questions from the property's own information - WiFi, check-in times, checkout requests - and reaches the owner for anything that needs a human.
$4,000-$6,500/mo
projected labor savings
90%+
target resolution rate
24/7
guest coverage
Pilot property · Emerald Isle, NC
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