A natural pairing for small properties
Little Hotelier is purpose-built for small, independent properties, simple by design, without the sprawling feature set of an enterprise PMS. That makes it a clean fit for Suzy, which is built for the same size property: 20-100 rooms, owner-operated, without a dedicated IT team.
Once connected, Suzy AI pulls the next 30 days of reservations from Little Hotelier on a schedule that is not switched on yet, and also listens for webhook events, so a new booking, a modification, or a cancellation is reflected without waiting for the next sync cycle. No property is running this connection live yet.
What syncs, and what doesn't
Syncs automatically
Scheduled + webhookThe next 30 days of reservations: guest name, room, check-in/check-out dates, and status, kept current via scheduled sync and Little Hotelier's webhook events.
Comes from your FAQ setup
Manual, onceWiFi, parking, policies, and other property-specific details live in Suzy's FAQ bank, entered once, separate from the reservation sync.
Never written back automatically
One-waySuzy reads reservations from Little Hotelier; she doesn't create, edit, or cancel bookings inside it.
Honest status
Little Hotelier is one of Suzy AI's built PMS integrations (API token connect, scheduled sync, webhook), not yet running for a live property. Connecting it is optional. Without it, Suzy still answers guest questions from property details you enter directly.