A straightforward, API-key connection
Lodgify's REST API is a clean fit for how Suzy normalizes reservation data across every PMS it supports, so the connection is a direct one: you provide your Lodgify API key in your Suzy dashboard, and Suzy authenticates every request with it. There's no OAuth redirect flow to walk through, just a key to paste in once.
Once connected, Suzy pulls upcoming bookings, guest name, unit or room, check-in and check-out dates, and booking source, so guest replies can reference the actual stay instead of only general property information.
What syncs, and what doesn't
Syncs automatically
Scheduled syncGuest name, unit/room, check-in/check-out dates, reservation status, and booking source (Direct, Airbnb, Booking.com, Expedia, Other) flow from Lodgify into Suzy's guest reservation record.
Comes from your FAQ setup
Manual, onceWiFi password, parking instructions, policies, and other property details aren't in Lodgify. You enter these once in your Suzy dashboard, unrelated to the reservation sync.
Never written back automatically
One-waySuzy reads reservation data from Lodgify; it doesn't create, modify, or cancel bookings inside Lodgify on its own.
Honest status
Lodgify is one of Suzy AI's built PMS integrations, not yet running for a live property. Setting it up is optional. Suzy works fully without any PMS connected, you simply enter property details manually instead of syncing reservations.