SMS Opt-In Disclosure
Suzy AI Guest Messaging - A2P 10DLC Consent Documentation
1. Guest-Facing Opt-In Signage
The following disclosure is displayed to guests at the property front desk at the time phone numbers are collected.
Guest SMS Service
By providing your mobile number to this property, you agree to receive automated text messages regarding your current stay including: reservation confirmations, check-in instructions, checkout reminders, and guest service assistance.
Message frequency varies (typically 2–5 messages per stay). Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.
Powered by Suzy AI · suzyai.net
2. How Consent Is Collected
Consent is collected at the time of reservation when guests provide their phone number to the property. Properties using Suzy AI are required to display opt-in signage at the front desk at the point of phone number collection.
Guests are never texted before providing their phone number and acknowledging this disclosure. All outbound messages relate exclusively to the guest's active stay and are purged within 24 hours of checkout.
3. Terms, Privacy & Opt-Out
- Full SMS Terms: suzyai.net/sms-terms
- Privacy Policy: suzyai.net/privacy
- To opt out at any time: Reply STOPto any message from the property's Suzy AI number. Your number is removed instantly with no further contact.